Rescue Coordination Centre Madrid
Paseo del Río, Somosaguas Sur (28223), Pozuelo de Alarcón
Updated on Tuesday, May 19, 2026
WIP Last DEV LOG 13/05/2026, Changes and updates Down below
Welcome to the dispatch center of Madrid 112 Agency,
he population of the dispatch center is over 7.1 million residents, only 3 Million in the city of madrid, 8.022 km² Area, with 892.000 operations per Year between EMS and Fire and Rescue Operations reciving more than 10.000 calls per day on avarage.
| | SUMMA 112 | | SAMUR | Fire And rescue |
|---|
| URGENT Medical Care | Critica inter Hospital Transport | Non Urgent Patient Tranport | | |
| Number of operations Per Year | 383576 | 6000 | 307000 | 150000-130000 | 64.970 |
In the EMS departament is the first that im Working Into, IT is compose of the next agency’s
- SUMMA112: the state found medical service with 2 ALS Helicopter, 26 ALS Ambulance, 16 ALS Cars, 2 Medical Supervisor, 2 Chief of operations, 2 Mass casualty Units and NRBQ, 1 Intensive Neonatal transport unit, 2 movil dispatch center, And 1 Nurse integretaed with the SAR helicopter of the State run Firefigting service
- Madrid Red Cross, NGO with 20 BLS Ambulances, 6 ALS ambulance, 3 ALS Fast respond cars 1 SAR team, 2 movil dispatch center fon Mass casualty incidents, 1 Chief of operations, 1 Mas casualty logistic unit,
- SAMUR-PC: City council of Madrid Civil protection and EMS service
- Different town run Civil Protections
- Madrid Barajas Airport Medical Service: 1 ALS Ambulance, 1 ALS Car, 2 BLS Ambulance7
In the state of Madrid there are 32 hospitals divided into the next category
- 8 High complexity and high tech hospitals
- 2 Burn Units and ICU that receive patients from all the nation wide + 1 In the Military Hospital
- 1 Hyperbaric chamber in Gomez Ulla Hospital
- 6 ICU specialized in mayor Adult Trauma, and 4 ICU specialized in Mayor Pediatric and neonatal TRAUMA
- 10 Middle complexity hospitals
- 6 Low complexity Hospital
- 1 monograph hospital Center into Pediatrics
- 2 monograph of psychiatric
- 4 long stay hospitals
- 2 Support Hospitals
Fire Department
- Bomberos Comunidad de Madrid: Comunity of madrid state firefighter
- Bomberos Ayuntamiento de Madrid: Madrid City Hall Firefighter
- Bomberos Alcorcon: Alcorcon City Hall Firefighter
- Bomberos Leganes: Leganes City Hall Firefighter
- Bomberos AENA: Fire Fighter of the diferent airports of madrid, State of Spain run
- Plan INFOMA: Comunity of madrid Run Forest Fire Fighhter Service
- Civil Protection: diferent Civil protections service with Fire and rescue capabilities
Up Dates:
26/06/2026
Added POI
UNITS
- Added Calle 30 Firefighter Service, Only for Tunels related incidents in madrid
Key Words
EMS Selection By type of unit, With Suggestion System (level 1, Level 2 and Level 3
Calle 30 Suggestion Sistem Undel #CL30, will priorice CL 30 units over madrid fire and rescue service in the tunnels
Radio Grups
- Calle 30 radio grups Added
Status Page
13/05/2026 Update
Added
Fixed
Removed
Duplicate POI
Duplicate Units
NEXT Steps
add Madrid Civil Protection FUll POI
Add Madrid state Civil protection Units (Long Term)
Add a fire departament units
add key words for fire departament
Add full POI for Police
Add KEY industries and OFFICCE POI
REVIEW SAMUR UNITS adapting them to reality as close as posible ( long term)
Review BLS SUMMA Bases, Long TERM
Ad Samur Civil Portection First EMS responders
Add primary Care POI
Add Dialisis POI
Add Especialist POI
Add Non urgent transpor Units and POI (deciding if i add only public ambulance or private to
Add air rescue center of other nerby state (Segovia the unit started working in reality past april), Toledo, Valencia Cuenca, ETC
Created on
December 2025
Dispatching
- Ambulance (transport / non-emergency)
- Ambulance (urgent / emergency)
- Firefighters
Options
- Resources using status 5 for speak request
- Doctor uses sirene in status 7
- Resources will be suggested in status 8
- Resources tell destination verbal
- Always use verbal call sign
- Start session with precreated ambulance transports
- Prevent operation creation on accept call
- Operation location takeover from known POI
- Resources drive to the standby area until abort command
- GPS positions will be interpolated
- Group districts by city name
- Count equipment from area responsibility