WIP

Welcome to the dispatch center of Madrid 112 Agency,

he population of the dispatch center is over 7.1 million residents, only 3 Million in the city of madrid, 8.022 km² Area, with 892.000 operations per Year between EMS and Fire and Rescue Operations reciving more than 10.000 calls per day on avarage.

• Fire and Rescue (64,970)
• Urgent Medical Care (513.576)
• Critical patient trasnport ( 6.000)
• Non urgent patient transport (307.000).

In the EMS departament is the first that im Working Into, IT is compose of the next agency’s

• SUMMA112: the state found medical service with 2 ALS Helicopter, 26 ALS Ambulance, 16 ALS Cars, 2 Medical Supervisor, 2 Chief of operations, 2 Mass casualty Units and NRBQ, 1 Intensive Neonatal transport unit, 2 movil dispatch center, And 1 Nurse integretaed with the SAR helicopter of the State run Firefigting service
• Madrid Red Cross, NGO with 20 BLS Ambulances, 6 ALS ambulance, 3 ALS Fast respond cars 1 SAR team, 2 movil dispatch center fon Mass casualty incidents, 1 Chief of operations, 1 Mas casualty logistic unit,
• SAMUR-PC: City council of Madrid Civil protection and EMS service
• Different town run Civil Protections
• Madrid Barajas Airport Medical Service: 1 ALS Ambulance, 1 ALS Car, 2 BLS Ambulance7

In the state of Madrid there are 32 hospitals divided into the next category

• 8 High complexity and high tech hospitals
  • 2 Burn Units and ICU that receive patients from all the nation wide + 1 In the Military Hospital
  • 1 Hyperbaric chamber in Gomez Ulla Hospital
  • 6 ICU specialized in mayor Adult Trauma, and 4 ICU specialized in Mayor Pediatric and neonatal TRAUMA
• 10 Middle complexity hospitals
• 6 Low complexity Hospital
• 1 monograph hospital Center into Pediatrics
• 2 monograph of psychiatric
• 4 long stay hospitals
• 2 Support Hospitals

Fire Department

• Bomberos Comunidad de Madrid: Comunity of madrid state firefighter
• Bomberos Ayuntamiento de Madrid: Madrid City Hall Firefighter
• Bomberos Alcorcon: Alcorcon City Hall Firefighter
• Bomberos Leganes: Leganes City Hall Firefighter
• Bomberos AENA: Fire Fighter of the diferent airports of madrid, State of Spain run
• Plan INFOMA: Comunity of madrid Run Forest Fire Fighhter Service
• Civil Protection: diferent Civil protections service with Fire and rescue capabilities

Up Dates:

26/06/2026

Added POI

• For Police (CNP), Pending municipal police and Guardia civil,

• Road Tunel POI

• M30 TUnels POI

• Calle 30 POI

UNITS

• Added Calle 30 Firefighter Service, Only for Tunels related incidents in madrid

Key Words

• EMS Selection By type of unit, With Suggestion System (level 1, Level 2 and Level 3

• Calle 30 Suggestion Sistem Undel #CL30, will priorice CL 30 units over madrid fire and rescue service in the tunnels

Radio Grups

• Calle 30 radio grups Added

Status Page

• Calle 30 Added

12/02/2025:

• Implemented KeyWord for (EMS, pending some pathology codes, will be done in the future), pendig key words for Fire and recuee
• Added all hospitals
• Add most of madrid EMS service, pending samur, civil protection and some BLS ambulance of SUMMA
• Pending Ambulance for patient transport

Next Exteps

1. Finish Police POI
2. Add Samur Bases POI
3. Add Samur UNITS
4. Add Civil Protection POI
5. Add civil Protection Units
6. Add Fire and rescue