The most comprehensive dispatch simulation for fire, EMS, and patient transport services.
Real screenshots from the dispatcher's perspective.
Focus on realism, speed, and teamwork – all in one clean interface. Take emergency calls. Dispatch resources. Manage incidents. As close to real operations as it gets.
Download, install, and keep app's up to date with the launcher — all in one place.
Secure & signed builds · Auto-updatesSIM Dispatcher speaks your language – with authentic regional setups across Europe and North America.
Learn more about thisSIM Dispatcher is built on a community-driven model — think of it as the "Wikipedia of Dispatching." The simulation engine is world-class; the content (dispatch centers, vehicles, and maps) is created by experts like you.
Our community has built a dense network across Germany, Austria, and Switzerland. We are expanding this success globally.
Our developers are ready to adapt the simulation code, radio protocols, and systems to your country's specific needs.
Is your region empty? Be the pioneer who builds the first dispatch center in your country.
Join the Community ForumSIM Dispatcher is a multi-user capable dispatch center simulator with a focus on realistic and professional incident handling.
Read moreSessions form the working basis for every simulation and separate the actual dispatch center from its active use in the simulator.
Read moreCore logic is based on the structures of the German emergency medical services system. This affects virtually substantive aspects of the simulation.
Read moreStart your first dispatcher shift in just a few steps.
Register your free XENBIT® ID on sim-dispatcher.com in under 2 minutes. Confirm your email address to unlock all platform features.
Explore 500+ community-built dispatch centers and open the detail view to review coverage area, units, and configuration. When you're ready, click ‘New Session’ to create a fully isolated copy — including all keywords, units, and area boundaries. Simulate freely without touching the original data.
On the session start page, download the SIM Dispatcher client. Install it, launch it, and sign in with your XENBIT® ID. The client provides the multi-window mode typical for real control room operations.
After joining, choose an available dispatch position. The system automatically opens all required windows — incident list, call window, map view, and additional dispatch center modules.
In the simulation window, set the date, time, time zone, language, and incident load. Adjust these parameters at any time during a running simulation to practice different scenarios.
Click ‘Start’ — after a short time, the first incoming emergency call appears. Accept it with the green button, complete the structured interrogation, document the incident, and dispatch your resources.
Start for free and upgrade when you’re ready. SIM Dispatcher is free to try with no credit card required.
Start today — no payment, no commitment.
What’s Included
Ideal for casual users and those who plan to use SIM Dispatcher long-term.
What’s Included
Perfect for flexible use or unlocking advanced professional features.
What’s Included
Any content presented is fictional and is for entertainment purposes only. Any similarities to real persons, places, events or emergency situations are purely coincidental. The scenarios, emergency situations, dialogues and actions shown are completely fictitious and do not correspond to reality in any way. It is expressly noted that this content should not be interpreted as advice, guidance or instruction regarding actual emergencies.
The environment offered here is not intended for real or commercial use. It was created purely for demonstration and illustration purposes. Any use of this environment for actual applications, projects or commercial purposes is expressly prohibited.