!!-- At this stage this Control Centre is considered early-alpha. Little features have been implemented and there’s much more work to be done. Thank you for your patience. --!!

–Visit the Support & Feedback post on the forum for details on Keywords and how to use them.–

Meldkamer Ambulance Haaglanden - Ambulance Dispatch Haaglanden

Welcome to the Ambulance Control Centre for the Haaglanden region in The Netherlands. Over time this control centre strives to offer both dispatching of EMS and Fire-Rescue units, however at this time only the first is implemented.

Vision

Rather than becoming a 100% realistic representation of real life, this control centre strives to become one easily accessible to players around the world, regardless of nationality (primary requirement is moderate understanding of the English language). Most of the real-life systems, keywords, unit types, etc have been ‚freely‘ translated into English to offer better understanding and accessibility. Feedback in this respect is very welcome.

In the post below (see forum) an explanation of keywords has been added as guidance how to effectively use these and deploy units. The system is based on the real life Triage-system used in the Haaglanden Control Centre (NTS, Nederlandse Triage Standaard) and the priority codes used nationally for ambulance dispatch.

Background

The EMS System in The Netherlands neither deploys the Franco-German, nor the Anglo-American sytem of Emergency Medical Service provision. At this time all ‚emergency ambulances‘ are implemented as RTW/Amb type I units, while ‚patient transfer‘ ambulances are implemented as KTW/Amb type II units. Note also that currently the option is enabled where the system does not use/require emergency physicians. Testing and inquiries are currently in progress to test whether this is the most viable way to represent the Dutch system or not.

Units Implemented at this time

• High Care Ambulance: Standard emergency ambulance. Callsign 15-1##
• Medium Care Ambulance: Standard ambulance used for patient transport. Callsign 15-2##
• Rapid Responder: Solo ‚high care‘ ambulance units. Callsign 15-3##
• Emergency GP: Vehicle for GPs stationed at Out of Office Hour-Clinics. Rarely used for emergencies. Callsign: 15-7##
• Duty Officers: Ambulance Duty Officers for scene management & support. Not used for treating patients. Callsign: 15-80#
• MMT Helicopter: Trauma Helicopter for most complex cases. Only 4 in The Netherlands. Callsign: Lifeliner #
• Mass Casualty Team: Used for Mass Casualty Incidents. Manned by Ambulance drivers & nurses. Callsign: 15-590
• Red Cross Response Team: Used for Mass Casualty Incidents. Manned by Red Cross volunteers. Callsign: 15-830

Work in Progress

The control centre is still very much under development. Thank you for your understanding that things might therefore change, be incomplete or not be fully representable of real life.

I nonetheless hope you’ll enjoy giving this control centre an early shot. Have fun!